Quality tuning, restoration, rebuilding and moving services by people who know pianos.

Our piano tuners and technicians have years of experience servicing all brands and models of piano. A technician who understands piano building and rebuilding is better able to diagnose problems and to fix problems before they become problems.

Call (608) 237-7373 to schedule an in-home tuning today!

Our piano technicians are among the best in the country. In addition to their impressive experience and training histories, they spend several weeks each year refining their skills at the famed C.F. Theodore Steinway Technical University (STU) in New York. While many make the claim, our technicians are the only STU technicians in the area. Even if you own a different piano, it can get Steinway care.

Tuner-speak. This glossary will help you better understand the service and maintenance of your piano.

Tuning - Tuning is the process of adjusting the piano’s tuning pins to bring each string to proper pitch. We recommend you have your piano tuned at least every six months. Even if your piano is not played often, your piano experiences seasonal changes. Regular tunings by a qualified technician will extend the life of your piano and cost you less to maintain over the long haul.

Regulation - Regulation is the process of adjusting small screws and springs on the action parts to change or even the feel and performance of the piano. As pianos are played, action parts wear unevenly. The notes in the middle of the keyboard are played more that the notes at either end. Proper regulation by a qualified technician makes parts last longer and increases your enjoyment of the pianos.

Voicing – Voicing is the process of adjusting hammer felt to brighten, soften or even the sound. As a piano’s hammers wear, it’s voice changes. A qualified technician can restore the shape and density of the hammers to allow the piano to produce a sweet, even tone.

Restoration - We’re not quite sure what this means, but the word gets used a lot by people who seem to know enough about pianos to be dangerous. In practice, it seems to mean as little was done to a piano as possible to sell it to somebody. We do not do restorations.

Rebuilding - Just like good people, good pianos eventually wear out. Keep in mind that not every piano is a good candidate for rebuilding due to the costs involved. If the piano will not be worth more that the cost of rebuilding when it is completed, it should only be rebuilt for sentimental reasons.

There are two elements to rebuilding; belly rebuilding and action rebuilding.

Belly rebuilding involves replacing all of the piano’s old strings, removing and repainting its plate, repairing and refinishing the bridges and soundboard and replacing the pinblock (or wrestplank). This work will restore a piano to its original condition or slightly better.

Action rebuilding involves replacing the worn moving parts, felts and bushings in the action. When done properly, the result is a piano that plays as good or slightly better than when it was new.

Refinishing - Pianos are constructed with finishes that are unique from other kinds of furniture. A piano that is being refinished can be finished to a different color if you prefer.

Custom finishing - We are happy to finish a new or refinish an existing piano to match… well, anything. We are one of a few dealers that Steinway & Sons will sell “raw,” unfinished pianos to for custom finishing.